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Evans & Co
Solicitors
Criminal Defence Solicitors - Cardiff
Evans & Co specialise in Criminal Defence which was founded by Mr Neil Evans in 2005. Since then we have gone from strength to strength and have in excess of 30 years experience in Crime.
We have a strong client base in Cardiff and surrounding areas as well as further afield, which has been built up over many years. Our clients tend to be loyal and much of our work comes from repeat clients and referrals.
Services
FREE 24 hour police station call out, 365 days a year for advice and assistance.
We provide Advocacy Assistance in the Magistrates Court, the Crown Court and Criminal Appeal Office.
Approved by the Legal Aid Agency as a service provider of Legal Aid and as such can apply for funding on your behalf if you qualify.
Our Services cover all criminal defence matters including "White Collar" crime such as fraud, road traffic offences, drug offences, theft and burglary offences, offences of violence, sexual offences. We can also assist with applications for Criminal Injuries Compensation claims and can represent those facing trading standard prosecutions and Department for Work and Pensions prosecutions.
Complaints
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, please contact Neil Evans. We have a procedure in place which details how we handle complaints which is available on request.
Making a complaint will not affect how we handle your case.
What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
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Within six months of receiving a final response to your complaint
and
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No more than six years from the date of act/omission; or
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No more than three years from when you should reasonably have known there was cause for complaint.
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If you would like more information about the Legal Ombudsman, please contact them.
Contact details
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9.00 to 17.00.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
What to do if you are unhappy with our behaviour
The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.
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